AT i2i, WE VALUE COMMUNICATION.

Intent vs Impact: Perfect alignment between the two is hard to achieve. But it’s the impact that matters. What you think you are saying - through words, policies, signage, and decor - may not be what your team and customers are hearing.

We focus on supporting retail businesses, where the intersection of onsite customers, design opportunities, and company culture collide in beautiful chaos, just waiting to be wrangled into a cohesive strategy for success.

Let’s use leadership coaching to build the groundwork for a stronger, calmer you to emerge:

• Show up with your humanity, without sacrificing strength

• Gain confidence in your decision-making

• Learn how to be transparent, without looking like a weak leader

• Give & receive feedback that drives change and understanding

Let’s develop your company culture, and build a strong scaffolding to:

• Attract & hire the right people to drive the company’s mission

• Form staff policies that support your team, and drive your operation

• Develop your conflict resolution skills to support employee retention

• Prioritize effective communication to build the team’s trust in the management

Let’s create cohesive systems to deliver the most effective:

• operational plan for your work flow

• policies to set your operation up for success

• production guidelines

• hospitality

• customer experience

• brand & design